DailyBurn Help Center

How do I update my payment method?

To update the payment method for your Daily Burn subscription:
  1. Go to dailyburn.com on a web browser (computer, phone, or tablet) and log in.
  2. Click your profile icon in the top-right corner (or ☰ menu on mobile or tablet) and select Account.
  3. Under Payment Method, click Update.
  4. Enter your new payment details and click Submit to save the changes.
💡 Important Notes:
  • If your account was subscribed through Roku, Apple/iOS, Google Play, Comcast Xfinity, or Amazon, you’ll need to update your payment information through that platform directly.
  • If you receive an error message or are having trouble adding a new card, try the following:
    1. Contact your bank or card issuer to ensure Daily Burn payments aren’t being blocked.
    2. Clear your browser cache and cookies or try a different browser/device.
    3. Try a different card type (e.g., credit instead of debit).
    4. Disable VPNs or proxies while updating.
    5. Make sure your card has sufficient funds or credit limit.
    6. Wait a few minutes and try again — some banks or processors may temporarily block a transaction.
    7. As a workaround, consider switching to PayPal if updating your card continues to fail.
Need more help?
If you’ve tried all of the above and still can’t update your payment method, contact support@dailyburn.com. Please include the email address associated with your account and a detailed description of the issue so we can assist you promptly.