DailyBurn Help Center

How do I cancel my Daily Burn subscription?

If you’d like to cancel your Daily Burn subscription, the steps depend on how you originally signed up - for example, through DailyBurn.com, Apple, Google Play, Roku, Xfinity, or Amazon.
 

🔹 If you signed up on DailyBurn.com

You can not cancel a subscription within the Daily Burn App. You must cancel in a web browser. Deleting the app will not cancel your subscription.
To cancel:
  1. Go to dailyburn.com on a web browser (computer, phone, or tablet).

  2. Log in and click the profile icon in the top-right corner of your computer browser. 💡 Tip: On a phone or tablet browser, tap the ☰ menu (three lines) in the top left to access your account.

  3. Select Account Settings.

  4. Under Subscription & Billing, click Cancel next to your plan.

  5. Follow the prompts and select Cancel Subscription to confirm.
After canceling, you’ll still have access until your current paid period ends. You won’t be billed again unless you reactivate.
 

🔹 If you subscribed through Apple, Google Play, Roku, Xfinity, or Amazon 

You’ll need to cancel directly through the platform where you signed up - Deleting the app from your device will not cancel your subscription:
Daily Burn support cannot cancel this subscription for you. They must be managed through your app store account. 
 

🔹 If your subscription is free through an employer or healthcare provider

If you have a promotional subscription provided through your employer or healthcare benefits, you cannot cancel this subscription in your account. Please contact support@dailyburn.com directly to close these types of subscriptions.
 

💬 Need more help?

If you don’t have access to a web browser or aren’t sure how you signed up, contact us at support@dailyburn.com. We’ll help you find the right steps.