I'm seeing charges from Daily Burn that I did not authorize. How do I report this?

If you suspect someone is paying for a Daily Burn account with your payment information without your consent, or if you do not recognize charges from Daily Burn, please get in touch with us by reaching out to support@dailyburn.com immediately. We take fraud, identity theft, and other unauthorized access very seriously. We will immediately cancel the account so that no further charges are billed to your card.

If you see charges on a new card that you haven’t added to your Daily Burn account, your financial institution has automatically updated this information as a courtesy. Financial institutions do this to ensure that accounts using recurring payments remain in good standing when a new card is issued. Sometimes, your financial institution may also allow recurring charges to continue on an expired card. If you have any concerns about this process, don't hesitate to get in touch with your financial institution.