All new Daily Burn accounts come with a 30-day money-back guarantee, meaning you are billed upfront and can request a full refund within 30 days of signup if you’re not satisfied. In some cases, such as partnerships or special promotions, we offer a free trial to new accounts, during which you are not billed until the trial ends. If you cancel during the trial, you will not be charged.
1. 30-Day Money-Back Guarantee
- For all paid accounts, Daily Burn offers a 30-day money-back guarantee from the date you sign up.
- To get a refund, you must contact us via email at support@dailyburn.com within 30 days of your sign-up.
- Refunds are for the full amounts paid, and requests after 30 days cannot be honored.
2. Free Trials
- If you sign up for a free trial, you can cancel anytime before the trial ends, and you will not be charged.
- Free trial users are not eligible for the 30-day money-back guarantee because no payment is collected during the trial.
- If you don’t cancel before the trial ends, your account will automatically convert to a paid subscription based on your chosen plan.
💡Note: Once billing has started, or you are past the 30-day money-back guarantee, cancellations take effect at the end of your current billing period. No partial-month refunds or credits are provided.
💡 Note: Free trials and money-back guarantees are only available for new accounts. If you’ve had a subscription before, these policies do not apply.
💡 Note: The Daily Burn Support Team can only process refunds for subscriptions set up directly through our website. If you subscribed through a third-party platform (Apple/iOS, Google Play, Roku, Amazon, Xfinity, etc.), you’ll need to contact that provider directly to request a refund or manage your billing.
3. Ongoing Billing
- Subscriptions auto-renew at the start of each billing period unless you cancel before the new period begins.
- You are responsible for all subscription fees for periods after the trial or current billing period.
- For debit card payments, any bank fees (e.g., overdrafts, currency conversion, or international transaction fees) are your responsibility.
4. Paused Subscriptions
If you choose to pause your subscription, the pause does not take effect immediately. Instead, it begins at the end of your current billing cycle.
- The pause will last for the duration you selected. On the day the pause expires, your subscription will automatically reactivate, and your account will be billed.
- You are responsible for any billing at the end of the pause period, even if you do not receive a reminder.
- By pausing, you authorize Daily Burn to resume billing at the end of the pause.
💡 Tip: Pauses are designed to work with your billing cycle, so the timing will vary depending on your plan (monthly, quarterly, semi-annual, or annual).
5. Questions?
If you’re unsure or have any questions, email support@dailyburn.com from the email associated with your account.
Comments
7 comments
Thank you for providing detailed information regarding the Daily Burn free trial and subscription policies.
I appreciate the clarity around the free trial and Money Back Guarantee terms. However, I have a couple of questions for my project Magis TV which is providing dubai metro info:
If I decide to pause my subscription and later wish to cancel before the reactivation date, can I still avoid being billed at the end of the paused period?
For users transitioning from a free trial to a paid subscription, is there any reminder sent before billing starts, or should we solely rely on tracking the trial end date?
Additionally, I want to confirm that I can email your support team at support@dailyburn.com from my account email for any concerns or cancellation requests, including during the trial or paused subscription period.
Daily Burn offers a free trial for new users, with no charges if canceled before it ends. New paid accounts get a 30-day Money Back Guarantee. After billing starts, cancellations apply to the next cycle, and no partial refunds are given. Past free trial users aren't eligible for refunds.
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Hi everyone,
Thanks for sharing the detailed refund policy, it’s very helpful, especially for those unsure about trial periods and billing timelines. Clear communication like this makes a big difference in managing expectations and avoiding confusion with subscriptions.
I’ve noticed similar approaches in other fields too. In our line of work as a school cleaning specialist, we also focus on setting clear service terms so that schools feel confident about what they’re getting and when. Whether it’s routine cleaning or special requests, having everything outlined helps both sides stay on the same page. It’s all about trust, consistency, and being upfront from the start.
Hope this clarity continues to support new users in making the best decisions for their needs!
Thank you for sharing this guide. I was looking for this info.
Thank you for providing detailed information regarding the Daily Burn free trial and subscription policies.
I appreciate the clarity around the free trial and Money Back Guarantee terms. However, I have a couple of questions for my project, Strong 8k, which is providing Dubai Metro info:
If I decide to pause my subscription and later wish to cancel before the reactivation date, can I still avoid being billed at the end of the paused period?
For users transitioning from a free trial to a paid subscription, is there any reminder sent before billing starts, or should we solely rely on tracking the trial end date?
Additionally, I want to confirm that I can email your support team at support@dailyburn.com from my account email for any concerns or cancellation requests, including during the trial or paused subscription period
Thank you for the clarification. For my Magis TV project on Dubai Metro info, could you also confirm coverage limits and updates? This will help with planning in alight motion content workflows.
Daily Burn offers a 30-day money-back guarantee for new paid accounts, meaning you can request a full refund within 30 days of signing up by contacting support@dailyburn.com. Some users may receive a free trial, during which no payment is charged; if you cancel before the trial ends, you won’t be billed, but free trials don’t qualify for the 30-day guarantee. Subscriptions auto-renew unless canceled, and once billing starts or the 30 days pass, no partial refunds are given. Refunds are only handled by Daily Burn if you subscribed directly on their website—third-party subscriptions must be managed through those platforms.
For my project, I have some questions. I have a project on Inat box that provides a facility to watch streaming.
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